Frequently Asked Questions
bidjl FAQ — Answers to All Your Questions Here
Read simple answers to the most frequently asked questions from Bangladeshi players about account, deposits and withdrawals, bonuses, games, and security.
Welcome to bidjl. This FAQ page has been created to provide answers to the most common questions from Bangladeshi players all in one place. You will find reliable information on everything from opening an account and making payments via bKash, to the welcome bonus, cricket betting, and responsible gaming. If you do not find the answer to your question here, our 24/7 Bengali live chat support is always by your side.
Account and Registration
To open an account at bidjl, you need an active mobile number, a valid national ID, and you must be at least 21 years old. You can easily create an account by entering your name, mobile number, and password in the registration form.
No, each person may hold only one account at bidjl. Creating multiple accounts is a violation of our terms and conditions and may result in all accounts being permanently closed.
Click the 'Forgot Password?' option on the login page. A verification code will be sent to your registered mobile number. Use that code to set a new password. If you have trouble, our 24/7 live chat support team will help you.
Account verification is usually completed within a few minutes to 24 hours. For faster verification, submit the required documents with clear images. Once verification is complete, a confirmation message will be sent to your mobile.
Deposits and Withdrawals
When you deposit via bKash to bidjl, the amount is generally added to your account within a few minutes. Occasionally there may be a slight delay due to network issues. If the deposit is not confirmed, contact us via live chat.
The minimum deposit at bidjl is ৳500 (for all methods) and the minimum withdrawal is ৳800. This limit applies equally to all methods — bKash, Nagad, Rocket, and bank transfer.
Withdrawals from bidjl are generally completed within 30 minutes to 3 hours. To speed up processing, keep your account verified and use the correct payment details.
Log in to your bidjl account, go to the 'Deposit' option, and select Nagad. Complete the payment from your Nagad app by following the instructions shown. Save the transaction ID.
bidjl generally does not charge any extra fees on deposits or withdrawals. However, your mobile banking provider or bank may apply its own service charges according to its own policy.
Games and How to Play
You will find all major tournament matches including BPL in the cricket betting section of bidjl. You can place bets before the match starts or during live play. Select the market, enter the amount, and confirm. Bet results are settled automatically at the end of the match.
RTP, or Return to Player, is a general measure of what percentage of total wagers a game returns to players over the long term. A higher RTP means a greater chance of getting more back over time. However, every spin is completely random — RTP does not guarantee any specific win.
Yes, bidjl is fully mobile-friendly. It plays smoothly in the browser on both Android and iOS devices. Enjoy the full experience without downloading any separate app — slots, cricket betting, and live casino are all available on mobile.
The live casino section of bidjl offers Baccarat, Roulette, Blackjack, Teen Patti, and many more games with real dealers. Enjoy live tables from world-class providers including Evolution Gaming and Ezugi.
Yes, live betting is available on all major matches in the T20 World Cup and ICC tournaments at bidjl. Place bets in real time at changing odds while the match is in progress. Special markets for Bangladesh Tigers matches are available in our cricket section.
Bonuses and Promotions
Open a new account at bidjl and get a 100% welcome bonus on your first deposit — up to ৳15,000. For example, deposit ৳5,000 and get another ৳5,000 as a bonus. To receive the bonus, select the applicable offer at the time of your first deposit after registration.
The wagering requirement for the bidjl welcome bonus is 20x. This means you can withdraw winnings after wagering 20 times the bonus amount. Example: if you receive ৳1,000 in bonus, you need to place a total of ৳20,000 in bets.
You are automatically enrolled in the VIP program by playing regularly at bidjl. There are 4 levels in total — starting from Bronze, then Silver, Gold, and Platinum. Weekly cashback increases at each level, and more special benefits are unlocked.
Cashback by level: Bronze members receive up to 0.4%, Silver up to 0.8%, Gold up to 1.1%, and Platinum members receive up to 1.5% weekly cashback. Moving to a higher level brings even more benefits.
A bonus may be cancelled if you create multiple accounts, register with incorrect information, or violate bonus terms. To learn about all bonus-related terms, read our terms and conditions or ask via live chat.
Security and Responsible Gaming
bidjl uses SSL encryption and modern cybersecurity technology to keep your personal information and funds safe. All transactions are completed through encrypted channels. We use a certified Random Number Generator (RNG) to ensure fair play.
Change your password immediately and contact bidjl's 24/7 live chat support. Once suspicious activity is reported, our security team will investigate promptly. Use a strong and unique password and never share it with anyone.
bidjl is for players aged 21 and above only. Age is verified at registration. Accounts belonging to underage users are not approved, and if found, are permanently closed.
Through self-exclusion, you can temporarily or permanently close your bidjl account yourself for a set period. Contact our 24/7 live chat support to use this feature. To learn more about responsible gaming, visit our responsible gaming page.
Yes, bidjl supports responsible gaming. You can set daily, weekly, or monthly deposit limits. Contact live chat support or go to your account settings to set limits.
The bidjl support team is available 7 days a week, 24 hours a day to help you in Bengali. Click the live chat option on the site for instant help. You can also reach us by email: [email protected].
Still have questions? Contact support
Our Bengali live chat team is ready to serve you 24/7.