bidjl Terms and Conditions

1 General Terms and Applicability

These terms and conditions ("Terms") govern the use of the bidjl platform and all its associated services. By visiting the bidjl website, creating an account, or using any service, you are considered to have fully accepted these terms.

These terms constitute a legally binding agreement between bidjl ("Platform", "we", "us") and the user ("you", "member"). If you have not read or do not understand these terms, please refrain from using the platform.

bidjl reserves the right to change the terms at any time. Changes will be communicated on the platform before they take effect. Continuing to use the service after any change means you are accepting the updated terms.

These terms are written in Bengali and are governed by the laws of Bangladesh. If any part of these terms becomes legally unenforceable, the remaining parts will continue to apply.

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2 Account Registration and Eligibility

2.1 Age Restriction

The bidjl platform is for persons aged 21 or older only. It is strictly prohibited for any minor to create an account. bidjl may request the necessary documents to verify age at any time. Providing a false age will result in immediate account cancellation and any deposited funds may be forfeited.

2.2 Single Account Policy

Each person may create only one account. Creating multiple accounts using the same person, the same device, the same IP address, or the same payment method is prohibited. If multiple accounts are detected, all accounts will be closed and all bonuses will be cancelled.

2.3 Registration Information

At the time of account registration you must provide accurate and complete information, including:

• Full legal name (as per national identity card)
• Correct date of birth
• Valid email address
• Bangladeshi mobile number
• Current address

Providing false or misleading information will result in failed account verification and your use of the service may be suspended.

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3 Account Verification and Security

3.1 Identity Verification (KYC)

bidjl follows a Know Your Customer (KYC) identity verification process as part of its safe and transparent service. The following documents may be required for verification:

• A clear copy of the National Identity Card (NID) or passport
• Proof of current address (utility bill, bank statement)
• Proof of ownership of the payment method

Withdrawal facilities may be limited until verification is complete. bidjl will review submitted documents within 1 to 3 business days.

3.2 Account Security

It is entirely your responsibility to keep your account password and login details confidential. Please follow these security guidelines:

• Use a strong and unique password
• Do not share your password with anyone
• Avoid logging in from public or shared devices
• If you notice any suspicious activity, inform us immediately

bidjl is not responsible for any loss resulting from third-party use of your account.

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4 Deposit, Withdrawal and Payment Policy

4.1 Deposit Rules

Funds can be deposited on bidjl using the following payment methods: bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount is ৳500 for each method.

The following conditions apply to deposits:

• The deposit payment method must be registered in the name of the account holder
• Deposits from third-party accounts are not accepted
• Once a deposit is successfully completed it will be credited to your account immediately
• If a deposit is delayed due to a technical issue, please contact the support team

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 30 minutes to 3 hours. Before submitting a withdrawal request, please confirm that:

• Account verification has been completed
• The wagering requirements of all active bonuses have been met
• The withdrawal payment method is registered in your name
• The withdrawal amount is above the minimum limit

bidjl may delay withdrawal processing or request additional verification if needed. Withdrawals will be put on hold if suspicious or fraudulent activity is detected.

4.3 Transaction Currency

All transactions on the bidjl platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not possible.

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5 Bonuses and Promotional Offers

5.1 Welcome Bonus

bidjl offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. The following conditions apply to receive this bonus:

• The wagering requirement for the bonus is 20 times (20x) — meaning you must wager 20 times the bonus amount
• The bonus applies to the first deposit only
• Wagering must be completed within the set time period from the date the bonus is received
• Detailed terms and conditions for bonuses can be found on the promotions page

5.2 General Bonus Terms

The following general conditions apply to all bonuses and promotional offers:

• A bonus may be claimed only once (where applicable)
• Bonus funds cannot be withdrawn directly — they are withdrawable only after the wagering requirements are met
• If a bonus is used in a fraudulent manner, the bonus and any winnings will be cancelled
• bidjl reserves the right to change or cancel bonus offers at any time
• If an attempt to claim bonuses from multiple accounts is detected, all accounts will be closed

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6 Gaming Rules and Fair Play

All games on the bidjl platform are operated in a fair and transparent manner. We use software from trusted game providers (such as Pragmatic Play, Spribe, JILI, PG Soft) which is regularly tested by third parties.

6.1 Gaming Responsibility

• Gaming is a form of entertainment — do not treat it as a source of income
• Bet within your means and do not exceed set limits
• Refrain from playing games while under the influence of alcohol or drugs
• Do not try to increase your bets in an attempt to recover lost money

6.2 System Error Policy

If any incorrect result or payment occurs due to a technical error, bidjl reserves the right to cancel that transaction. bidjl is not responsible for any win or loss caused by a software error.

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7 Prohibited Activities and Fraud

The following activities are strictly prohibited on the bidjl platform:

• Creating or operating multiple accounts
• Operating an account on behalf of a minor
• Abusing the bonus system in a dishonest manner ("bonus abuse")
• Using software hacking, bots, or automated tools
• Attempting unauthorized access to another user's account
• Money laundering or transactions involving illegal funds
• Attempting to undermine the platform's security systems
• Deceiving or harassing other members
• Registering using a fake or stolen identity

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8 Responsible Gaming

bidjl firmly believes in responsible gaming. We want every member to have a safe and enjoyable gaming experience. The following tools are available to members:

• Deposit Limits: Set a daily, weekly, or monthly deposit limit
• Bet Limits: Set a maximum amount for a single bet
• Self-Exclusion: Temporarily close your account for a set period of time
• Reality Check: Receive session reminders at set time intervals

If you notice any signs of gaming addiction, please contact our support team. For more information, please visit our Responsible Gaming page.

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9 Account Suspension and Closure

9.1 Closure by bidjl

bidjl may temporarily or permanently close an account in the following circumstances:

• Violation of these terms and conditions
• Fraudulent or deceptive activity
• Providing false information
• Failure to submit requested verification documents
• Extended period of inactivity
• Order from a court or regulatory authority

9.2 Closure by Member

You may request to close your account at any time through the support team. All eligible funds must be withdrawn before the account is closed. In the case of a self-exclusion request, the account cannot be reopened before the specified period has ended.

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10 Intellectual Property

All content on the bidjl platform — logos, trademarks, graphics, software, text, designs, and other materials — is the intellectual property of bidjl or relevant third parties. No member or user may republish, distribute, or use this content without prior permission.

Game software is the property of the respective game providers and is operated under their own licenses and terms.

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11 Limitation of Liability

To the extent permitted by applicable law, bidjl is not liable for:

• Financial losses resulting from gaming
• Game sessions being interrupted due to technical errors or server outages
• Delays or failures by third-party payment services
• Account information being leaked due to the user's own negligence
• Losses caused by internet connection disruptions
• Content on third-party websites or services

bidjl is never obligated to pay compensation exceeding the original deposit amount.

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12 Privacy & Data Protection

bidjl is committed to protecting your personal information. We keep your data secure using SSL encryption and modern security technology. To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

We never sell your personal or financial information to third parties. However, necessary information may be shared with regulatory authorities due to legal obligations.

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13 Changes to Terms

bidjl reserves the right to change, amend, or update these terms at any time. For significant changes:

• A notice will be published on the platform at least 7 days before the change takes effect
• A notification will be sent to the registered email address
• Continued use of the platform after the change will be considered acceptance of the new terms

If you object to the new terms, you may request to close your account.

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14 Contact & Complaints Process

If you have any questions or complaints regarding these terms, please contact us in the following ways:

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

We take all complaints seriously and aim to resolve them as quickly as possible. After a complaint is submitted, a reference number will be provided so you can track the status of your complaint.